Look, I’m not saying Taylor Swift is about to launch a lettings department — although she would  be great at it — but I do think estate...

If you’ve ever looked at ChatGPT and thought “I know this could be useful… but I’ve no idea where to start”  — I’ve got good news. AI...

Last week, I had an article published in Property Industry Eye  about how much (or, more accurately, how little ) we actually implement...

After a recent trip to Propertymark One, I wondered just how much of what he learn at conferences is actually implemented back at work....

I didn’t know we’d end up inventing sausage and mash lasagna . But that’s the kind of magic that happens when you invite Sarah Hood  into...

Why so many estate agents are missing the real opportunity of artificial intelligence AI isn't going to steal your job. But the estate...

For a long time, I’ve had an idea rattling around in my head. What if there was a training day that didn’t feel like a training day at...

In Property Industry eye yesterday - the power of unexpected moments of surprise and delight. How they can win you more loyal customers,...

I didn’t really want to start a podcast. No, really! Not because I don’t love talking to people (I do) or have something to say (arguably...

Welcome to June. The sun’s out (kind of), the cricket season has started, and in true British fashion, the housing market is doing its...

A piece of mine published in Property Industry eye yesterday, looking at the impact of not having a clear brand identity - and how it...

Lord Bird has called for the immediate abolition of Section 21. Here’s what could unfold if that happened today, based on data and...

Picture this: a young couple walks into your estate agency, excited to view their first home. But instead of the usual nervous energy,...

There are times in lettings when everything feels a bit extra . And right now? We’re in one of those times. New rules. Shifting guidance....

In recent years, the UK’s lettings market has felt like a shrinking garden. Regulatory changes, tax reforms, and rising costs have driven...

Why Estate Agencies Must Take the Lead in Rebuilding Public Confidence In a post-truth world awash with scepticism and social...

The UK property market is experiencing notable shifts that estate agents should closely monitor to effectively guide their clients and...

Imagine walking into a speed-dating event with a room full of potential clients. You only have a minute to make an impression – 60...

If you’re a lettings agent in the UK, you need to be prepared for a major compliance change coming in May 2025. From 14 May, all agents...

There has been much lamenting many aspects of the Renters' Rights Bill - and rightly, so. It's hard to know exactly who will benefit from...