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Privacy policy

Last Updated: 04.01.2025

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Toby Martin Consultancy & Training ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the UK General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and share your information.

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1. Business Information

  • Business Name: Toby Martin Consultancy & Training

  • Registered Address: The Old Post Office, 41 Market Place, Chippenham SN15 3HR

  • Contact for Data Protection: toby@tobymartinconsultancy.co.uk

  • ICO Reference Number: 00018954969

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2. What Data We Collect

We may collect the following types of personal data:

  • Name

  • Email address

  • Phone number

  • IP address

  • Business information

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3. How We Collect Data

We collect data in the following ways:

  • Through website forms

  • Via cookies (see Section 8 for details)

  • From email inquiries

  • Through event sign-ups

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4. How We Use Your Data

We use your personal data for the following purposes:

  • To deliver our services

  • For marketing communications (with your consent)

  • To analyze website performance and improve user experience

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We do not use automated decision-making or profiling.

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5. Data Sharing

We may share your data with the following third parties to facilitate our services:

  • Wix: For website hosting and cookie management

  • HubSpot CRM: To manage business contacts

  • Google Drive: For secure document storage

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We do not transfer your data outside the UK or the European Economic Area (EEA).

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6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: For marketing communications and analytics

  • Contract: To fulfill service agreements

  • Legal Obligation: To comply with UK legal requirements

  • Legitimate Interests: For business operations and service delivery

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7. Data Retention

We will retain your personal data:

  • For no longer than necessary to fulfill our business relationship with you

  • For 6 years after the fulfillment or cancellation of a contract, in accordance with legal requirements

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8. Cookies

We use cookies for analytics, security, and user preferences. Here is a summary of the cookies used on our website:

  • ssr-caching

    • Purpose: Indicates how the site was rendered

    • Duration: Less than a minute

    • Type: Necessary

  • XSRF-TOKEN

    • Purpose: Enhances visitor browsing security by preventing cross-site request forgery

    • Duration: Session

    • Type: Necessary

  • hs

    • Purpose: Set by Wix for security purposes

    • Duration: Session

    • Type: Necessary

  • svSession

    • Purpose: Identifies unique visitors and tracks a visitor’s session

    • Duration: 1 year, 1 month, 4 days

    • Type: Necessary

  • fedops.logger.sessionId

    • Purpose: Tracks stability and performance

    • Duration: Persistent

    • Type: Other

 

We use a cookie consent banner to obtain user permission where necessary. You can manage your cookie preferences through your browser settings.

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9. Security Measures

We take data security seriously and implement the following measures:

  • Use of secure platforms such as Wix, HubSpot, and Google Drive

  • Two-factor authentication (2FA) for added security

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10. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Update inaccurate or incomplete data

  • Deletion: Request the removal of your personal data

  • Restriction: Limit how your data is processed

  • Opt-Out: Withdraw consent for marketing communications

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To exercise these rights, please email: toby@tobymartinconsultancy.co.uk. You can also opt out of marketing communications by clicking "unsubscribe" in any email.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at toby@tobymartinconsultancy.co.uk

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