Look, I’m not saying Taylor Swift is about to launch a lettings department — although she would  be great at it — but I do think estate...

After a recent trip to Propertymark One, I wondered just how much of what he learn at conferences is actually implemented back at work....

In Property Industry eye yesterday - the power of unexpected moments of surprise and delight. How they can win you more loyal customers,...

A piece of mine published in Property Industry eye yesterday, looking at the impact of not having a clear brand identity - and how it...