Things Worth Your Time

Everything I'd tell a friend to read, listen to, and watch. Added to monthly.

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Jump to: Read · Listen · Watch

Read

📖 Read

Humour, Seriously

Jennifer Aaker & Naomi Bagdonas · 272 pages

Humour is such an underappreciated business tool. This is packed with practical advice on how to safely use it in business settings

Buy the book

The Power of Moments

Chip Heath & Dan Heath · 320 pages

An often-overlooked topic in the world of estate agency - the power of memorable moments. Read this book, then make sure you've adapted your service to cater to the peak end rule.

Buy the book

Unreasonable Hospitality

Will Guidara · 288 pages

Lessons from the #1 restaurant in the world on how to turn customers into advocates through memorable service

Buy the book

Listen

🎧 Listen

Nudge

Episode: "These Two Words Increased Sales by 18%"

Phill Agnew · 23 minutes

This podcast about customer psychology is always fascinating; this episode will make you think again about how you present your services to the customer

Listen on Spotify

Endless Customers Podcast

Episode: How Yale Appliance 5X'd Growth by Tackling Uncomfortable Questions

Impact · 35 minutes

From the stable that brought you They Ask, You Answer, this is a great demonstration of the importance of tackling tough questions in your marketing - it builds trusts, and establishes you as an expert, rather than a salesperson.

Listen on Spotify

📺 Watch

Watch

Why You Must Build a Personal Brand

Daniel Priestley · 18 minutes

If you're not going to believe me, maybe you'll believe Daniel Priestley - watch this, and then start building your brand by getting on camera

Watch on YouTube

Do Schools Kill Creativity?

Sir Ken Robinson · 20 minutes

The most-watched TED Talk of all time, delivered by the much-missed Sir Ken Robinson. An affectionate and hilarious tribute to the power of creativity.

Watch on YouTube